Phonethics..

I work as a CSR for one of the sattelite service provider in the US of A. It's a hard job that has taken its toll on me. Mentally and emotionally I'm scarred for life. Customers asking credits for PPV that they're claiming nobody ordered (they must have horny ghosts in their houses as the ppv are adult movies.. ) or would like to have their service reinstated even if they haven't made a payment for 2 months. I'm all for customer service.. I try to help, I try to understand, but please, do you have to cough at my ear? Do you have to sneeze @ the phone? Don't you have phone ethics?

Before I was even asigned on the floor, we were taught to be polite and have the patience the size of Noah's Ark, and I try to do that. But I really can't stand people who sneezes over the phone, coughs as if its the last thing he wants to do.. and most especially people who jerks off over the phone. HELLO, YOU'RE CALLING A TV SERVICE PROVIDER NOT AN ADULT PHONE LINE CRAPSHIT.

Ok, I'm fine now.